Organizational DNA as a Mediating Variable in the Relationship Between Knowledge Management and Outstanding Performance: An Application to Egyptian Public Banks

Purpose – This research seeks to analyze the direct impact of Knowledge Management on Organizational DNA, examine the influence of Organizational DNA on Outstanding Performance, and determine the extent to which Organizational DNA serves as a mediating factor between these two variables. By addressing these objectives, the study provides valuable insights into optimizing knowledge-based strategies to drive efficiency, innovation, and competitiveness in the banking sector.
Design/methodology/approach – This research relies on the descriptive analytical approach, A total of (302) valid responses were collected for data analysis.
Findings – The findings of this research confirm that Organizational DNA plays a significant mediating role in the relationship between Knowledge Management and Outstanding Performance in Egyptian public banks. The study demonstrates that effective knowledge management enhances Organizational DNA, which in turn positively influences institutional performance. Additionally, the results highlight that a well-structured Organizational DNA strengthens decision-making, leadership effectiveness, and employee engagement, ultimately driving innovation, efficiency, and service excellence. These insights emphasize the need for strategic integration of knowledge management practices to optimize organizational success.
Practical implications – This research provides key managerial insights by highlighting Organizational DNA as a critical enabler in the relationship between Knowledge Management and Outstanding Performance. By integrating structured decision-making processes, leadership strategies, and knowledge-sharing mechanisms, banks can create a positive organizational culture that enhances efficiency, innovation, and long-term performance excellence.