Determinants of the Satisfaction Based Pricing for the Egyptian Ports: An Ordinal Logistics Regression Model

The aim of this study is to construct a number of indices for the Satisfaction Based Pricing for the Egyptian Ports in order to investigate how the paid prices for services, along with the satisfaction received for Quality of services provided, the Cooperation between the Management of the port and the Maritime agencies, the quality of the infrastructure, and the development of services affect the Satisfaction Based Pricing in the Egyptian ports. The Scope of the study are the commercial ports that includes the ports of Alexandria, Al Dakhilah, Suez, Safaga, Nuweibaa, East Port Said, West Port Said, Adabya , Domiate  and El Ain El Sokhna . Through this study, a questionnaire was created and distributed to sample of (117)[1] of Maritime agents dealing with the Egyptian ports to get their feedback concerning the satisfaction received for the prices paid for (14) fourteen maritime services obtained from the Egyptian ports. The current study shows that the price satisfaction for the services provided by the Egyptian ports is being affected by the satisfaction received for the paid prices, the quality of the services, and the quality of the infrastructure. 
This study is the first of a series of publications of a project lasted for three years started from December 2019 ending by July 2022 , where the author had done an extensive visits to the commercial ports in Egypt , and had designed a questionnaire to construct  different indexes related to the pricing and the performance of the Egyptian ports, one of these are the Pricing Based Satisfaction the topic of this study.